About ChannelX

ChannelX World is curated by the team at ChannelX (formerly Tamebay), led by Editor-in-Chief, Chris Dawson, working alongside InternetRetailing and RetailX Founders Mark Pigou and Ian Jindal.

For over 15 years, ChannelX (Tamebay ) has been bringing industry news to marketplace professionals and on a daily basis we work with merchants, retailers and brands to assist them to grow their businesses on marketplace, social and messaging channels.

Having previously launched many of the UK’s top ecommerce expos the team are launching ChannelX World to serve the needs merchants, retailers and brands with off-website retailing.

Backed by years of B2B event experience, the team firmly believe that with over 40% of online retail taking place on marketplaces, there is a need for ChannelX World to bring together the wealth of industry expertise and serve the needs of the Marketplace Manager and the wider ecommerce and multichannel retail teams tasked with delivering growth on marketplaces.

The ChannelX World team have recognised a need for a marketplace led training, supplier sourcing and networking conference which is missing from the UK and EU calendar.

ChannelX World will provide a focal meeting place for all in the industry to come together in one day, provide an unparalleled training opportunity, the ability to meet marketplaces and suppliers and act as a springboard for retailers to unlock accelerated growth in their businesses.

Aimed at £1m+ turnover merchants, retailers and brand owners, marketplaces are an essential building block in the retail landscape unlocking new channels to market and offering B2C, D2C and B2B retail opportunities waiting to be exploited.

ChannelX, formely Tamebay, is the leading provider of intelligence & news for all businesses and business people who ply their trade on online marketplaces, whether they are experienced power sellers looking to boost sales, or beginners seeking advice and best practice.

ChannelX was originally set up to provide eBay users with the tools to tame a seemingly impenetrable marketplace (hence the name). The site has since developed to cater to merchants and businesses operating across any or all of the major online marketplaces, helping them to sell more and sell better. From articles to ebooks, from webinars to events,

ChannelX is the go-to resource if you’re looking for information to help your business flourish.

We also belong to a larger family of brands, including InternetRetailingDeliveryX and RetailX each specialising in providing analysis and research for ecommerce professionals.



ChannelX has evolved to match the new, exciting and certainly not-final frontier of ecommerce. Consumers now spend more than half of their visits on marketplaces, while retailers and brands become their own marketplaces, and these now-mature platforms support entrepreneurship around the world. ChannelX reflects this changing reality. Mirroring the modern customer, who sits at the nexus of many channels, devices, media and formats, ChannelX represents and guides industry professionals who too have become multi-platform, multi-channel, multi-capable. Our exclusive news, research and reporting recognises that nothing is static and the future of ecommerce is ever changing. ChannelX is at the heart of the industry channels and the consumer, mapping current best practice and future directions through our research, analysis, training or events. ChannelX is the new home for channel professionals.


InternetRetailing represents the board-level conversation in multichannel and ecommerce, with a focus on commercial outcomes and connection with the digital, demanding customer. Via our web portal, events, podcast and research we combine practitioner knowledge of retailing with journalistic analysis and primary research into leading practice. In practice this represents: The only performance-based ranking of the UK’s and Europe’s Top500 retailers: the IRUK Top500 and the IREU Top500. These are published annually, with regular updates and deep-dive analysis of activity each month. The latest industry news and developments can be found via our daily articles. See our Guest Comment column for exclusive insight and analysis from the ecommerce experts. Our portal offers free-to-access information on the activities of leading retailers, supplemented by topical White Papers, Webinars, video content and podcasts.


RetailX’s research covers the retailers and brands, sectors, markets, tools and people in multichannel retail and direct-to-consumer digital commerce. Our research helps professionals in multichannel retail and ecommerce across the UK & across the globe, by providing insight, analysis, in-depth research and events, focused on driving performance in our dynamic sector. Our Country and Regional Reports provide a clear overview of the state of commerce in each country, blending data from ecommerce and trade associations, with national and European government data, our own research and other sources. Our reports provide an authoritative, comprehensive and accessible view of the ecommerce trends, facts and figures in each territory. RetailX Sector reports provide the strategic and commercial context in which the best retailers and brands perform in their market sectors, including Fashion, Furniture and Beauty. Combining more than 6 years of in-depth company performance research with analysis of sector dynamics, retailers will gain a better understanding of the current state of our sector, and a lens through which to glimpse the coming 2 – 5 years. Since 2014, RetailX has researched over 11,000 retailers and direct-to-consumer brands, assessing and ranking their performance on over 300 metrics. We produce the only objective, performance-based ranking of Europe’s retailers. Our influential annual reports include the UK Top500, The EU Top1000, The Top500 Brands in Europe, the UK Growth2000 and the EU Growth3000.


DeliveryX is the trade title for professionals who support multichannel retail. Experts in supply chain, operations, logistics, warehousing, customer support and related services are the focus of our coverage, research and insight – in short, how can we together ‘fulfil the multichannel promise’. Publishing in-depth research into the industry, news, events and hosting podcasts, into core topics like; sustainability, packaging and warehousing. DeliveryX offers you all the resources you need to drive your multichannel business forward.

Growth 2000 Marketplaces Report 2021

The RetailX Growth 2000 Marketplace: 2021 Report examines ...  [read more]

The RetailX Growth 2000 Marketplace: 2021 Report examines how this year’s Growth 2000 retailers use marketplaces to increase visibility and attract customers. Inside, we discover how these sellers are performing financially and the traffic they are receiving as a result of their marketplace presence. We also consider the business case for using marketplaces, as well as some of the challenges faced by smaller retailers. This is accompanied by detailed RetailX figures that show the most popular European marketplaces and key business benefits for selling on marketplaces. This report exists to help increase the discoverability of up-and-coming merchants on marketplaces through sharing actionable insights into the current marketplace landscape - with case studies on those already leading by example. Highlights:
  • 25 exclusive RetailX figures
  • 38 pages of back-to-back analysis on the Growth 2000 use marketplaces
  • 4 “putting it into practise” case studies

ChannelX Marketplace Guide 2022

Marketplaces have come to dominate the ecommerce space over ...  [read more]

Marketplaces have come to dominate the ecommerce space over the past five years, with as many as 64% of UK consumers now routinely turning to marketplaces first for online shopping. The Retail European Marketplaces report 2021 builds on from the inaugural report and considers the seismic shifts that have taken place since its publication in 2020. We offer a detailed assessment of the European marketplace ecosystem and consider outlets that operate as marketplaces by country. We then look at how easy marketplace sites are to use and the protection they give consumers shopping on them are becoming key differentiators. You will come away with a deepened understanding of how each major European market has evolved its marketplace structure and how those marketplaces work for consumers and for merchants, as well as acting as an almanac of what they sell and how to meet this demand. Report highlights:
  • 47 pages of original RetailX analysis, insight and research
  • 35 original data charts
  • 8 retailer case studies

RXBX: The RetailX Brand Index 2022

The RetailX Brand Index 2022 explores the largest 500 ...  [read more]

The RetailX Brand Index 2022 explores the largest 500 brands that sell to customers across the EU from a strategic and commercial lens. Driven by our industry-leading research, we look closely at how brands now engage with shoppers, as well as how shoppers expect to engage with brands. In a series of examples, we discover how leading brands are tackling the complexities of multichannel retailing and maintaining customer loyalty.


ChannelX World Newsletter

Don't miss a thing

Subscribe to the ChannelX World newsletter for daily intelligence and news for all businesses and business people who ply their trade on online marketplaces.

In addition you'll be the first to receive agenda updates, articles and reports and much more…