Agenda
40% of all post-pandemic online retail spending is already taking place on marketplaces, with online set to account for 51% of all retail sales this year. At the same time social media and messaging services are opening up new ways to sell and in common with marketplaces the transaction takes place off the retailers’ own website.
ChannelX World brings together leaders from the channels you sell on along with insights from leading retailers who will share practical world experience of how to fully exploit these routes to market.
At ChannelX World we will be showcasing channel expertise and helping retailers to expand their businesses to fully exploit the post-pandemic ecommerce opportunities
Click on the tabs to view each track
Growth track
In the Growth Track we will introduce channels and share expertise from retailers on how to position your business for growth by focusing on case studies and real-life experiences with lessons you can implement.
Sponsored by
Breakfast Briefings
Welcome, Introduction and Warm-up
Keynote Session
The past two years have seen more disruption and innovation than ever before with the Pandemic and Brexit both impacting retail in ways that we have never seen before. Join industry giants eBay, B&Q and TikTok to hear how retail has changed and how consumer buying habits have changed
Patrick Nommensen
Murray Lambell
Break
Please take some time to visit the exhibition.
Recharge, gather your thoughts and share experiences
From sofa to £20m business
Majority celebrate their 10th anniversary having started as a business run from the sofa to today where they have retailed over 3m DAB radios. Discover how they grew from a start up to household brand retailing in major stores and expanded sales to the US and EU
PJ Scott
Eddie Latham
Meta
How the Metaverse will become THE sales channel for GenZ
How to use eBay promotions to boost your sales and bring buyers back to your listings
In this session, Bérengère will review tools available to sellers to reach out to previous buyers and followers to drive repeat purchases. With concrete examples from business sellers and tips from her work with sellers like you, the session will help you to plan your strategy and engage with your eBay buyers community
Bérengère Chaintreau-Fuchs
Lunch and Networking
Please take some time to visit the exhibition.
Recharge, gather your thoughts and share experiences.
Building your marketplace with Mirakl
Mirakl and a household name will explore how opening a marketplace can boost your customer engagement and loyalty driving value and profit
European Marketplace
Discover how to find success in multiple European countries with this marketplace leader. Learn how to get started and ensure your offers are found
The ManoMano marketplace
Discover one of the EU's most exciting DIY focused marketplaces. You will learn how their new ManoManoPro programme is engaging trade professionals and how you can target regular businesses buyers on this marketplace
Stephanie Buret Cruiziat
Shelley Boyle
Break
Please take some time to visit the exhibition.
Recharge, gather your thoughts and share experiences
Closing Keynote
Hear from the CEO of a fashion and home marketplace
Networking Drinks and Close
Insights track
In the Insights Track we will focus on how channel managers can achieve their business goals for growth, profitability, cost management and sales forecasting with retailers sharing their expertise
Breakfast Briefings
Welcome, Introduction and Warm-up
Keynote Session
The past two years have seen more disruption and innovation than ever before with the Pandemic and Brexit both impacting retail in ways that we have never seen before. Join industry giants eBay, B&Q and TikTok to hear how retail has changed and how consumer buying habits have changed
Patrick Nommensen
Murray Lambell
Break
Please take some time to visit the exhibition.
Recharge, gather your thoughts and share experiences
Managing multiple channels
Hear the story of how Novello was founded. You will discover how Novello balances sales across Shopify and multiple marketplaces such as Amazon, Notonthehighstreet and Yumbles
Georgie Janion-Shaw
How to stand out from the crowd with Promoted Listings
Learn how you can increase your chances of making a sale by getting more views and standing out from the crowd with Promoted Listings, alongside a deep dive into the latest product release; automated campaigns.
Rufus Bazley
Ellen Mikals
The Department for International Trade
In this session you will discover the tools and programmes the DIT can offer to assist you to expand internationally. From introductions to Trade Missions, their goal is to provide free support to grow your success from home to abroad
Lunch and Networking
Please take some time to visit the exhibition.
Recharge, gather your thoughts and share experiences.
Insights for Growth
In this deep dive into metrics you will learn how channel specific insights can boost your visibility and sales velocity
Secret Sales Secrets
Discover how Secret Sales enables fashion retailers to attract new customers full-price sales and maintain brand equity through a simple, elegant and sustainable off-price solution that does not impact your full-price strategy
Chris Griffin
Why online retail is broken
Why online retail is broken and what the future holds - Discover a new way to attract customers that breaks the traditional mould of online retailing
Thomas Vosper
Break
Please take some time to visit the exhibition.
Recharge, gather your thoughts and share experiences
Closing Keynote
Hear from the CEO of a fashion and home marketplace
Networking Drinks and Close
Operations track
In the Operations Track learn how to streamline your business with cutting edge services and tools with best practices from retailers covering channel management, carriers and cross border trade
Sponsored by
Breakfast Briefings
Welcome, Introduction and Warm-up
Keynote Session
The past two years have seen more disruption and innovation than ever before with the Pandemic and Brexit both impacting retail in ways that we have never seen before. Join industry giants eBay, B&Q and TikTok to hear how retail has changed and how consumer buying habits have changed
Patrick Nommensen
Murray Lambell
Break
Please take some time to visit the exhibition.
Recharge, gather your thoughts and share experiences
Exporting after BREXIT
How can eBay support you to navigate exporting to 105 countries after BREXIT and ever changing situation. Join eBay's Josh Williams and a retailer to discover how eBay fulfilment can assist and how GSP powers international sales.
Josh McWilliams
How Runrug competes with big brands in a competitive space
Learn how to compete on key channels, including paid & organic marketing, marketplaces (to sell on marketplaces or not to sell on marketplaces...), and socials, to drive a profitable ecommerce business. Customer journey, pre and post-sales experience, branding, content, and knowing your USP are the areas we'll be covering during the session.
Paul Walker
Carrier management insights
Discover best practice carrier management in an ever changing domestic and international world. Bobbie Ttooulis will share insights with retailer examples that delight customers
Bobbie Ttooulis
Lunch and Networking
Please take some time to visit the exhibition.
Recharge, gather your thoughts and share experiences.
D2C Selling
How to you migrate from traditional retail channels to embrace D2C selling without disrupting your partner retail operations? In this session you'll learn how a brand embraced D2C while maintaining their retail channel
The utopian retail operation
If you could start from scratch, how would you build your business in a post-Brexit, post-Pandemic world. Three retailers discuss learnings and how they would build their business differently if starting out today. Your opportunity to get your questions answered by our expert panel
Julie Briggs
Brad Aspess MBE
David Brackin
Opening your own marketplace
Learn strategies and tactics for opening your own marketplace on your retail website
Gabriele Riepsaite-Mutreja
Will Rose
Break
Please take some time to visit the exhibition.
Recharge, gather your thoughts and share experiences
Closing Keynote
Hear from the CEO of a fashion and home marketplace
Networking Drinks and Close