Agenda

40% of all post-pandemic online retail spending is already taking place on marketplaces, with online set to account for 51% of all retail sales this year. At the same time social media and messaging services are opening up new ways to sell and in common with marketplaces the transaction takes place off the retailers’ own website.

ChannelX World brings together leaders from the channels you sell on along with insights from leading retailers who will share practical world experience of how to fully exploit these routes to market.

At ChannelX World we will be showcasing channel expertise and helping retailers to expand their businesses to fully exploit the post-pandemic ecommerce opportunities

Click on the tabs to view each track

Growth track
Insights track
Operations track
Workshops

Growth track

In the Growth Track we will introduce channels and share expertise from retailers on how to position your business for growth by focusing on case studies and real-life experiences with lessons you can implement.

Sponsored by

Ebay
Mirakl
08:00 - 09:00

Breakfast Briefings

09:00 - 09:15

Welcome, Introduction and Warm-up

09:15 - 10:45

Keynote Session

The past two years have seen more disruption and innovation than ever before with the Pandemic and Brexit both impacting retail in ways that we have never seen before. Join industry giants eBay, B&Q and TikTok to hear how retail has changed and how consumer buying habits have changed

Speaker

Patrick Nommensen

Senior Director of E-Commerce Operations, TikTok
Speaker

Murray Lambell

Vice President & General Manager , eBay UK
10:45 - 11:15

Break

Please take some time to visit the exhibition.

Recharge, gather your thoughts and share experiences

11:15 - 11:45

From sofa to £20m business

Majority celebrate their 10th anniversary having started as a business run from the sofa to today where they have retailed over 3m DAB radios. Discover how they grew from a start up to household brand retailing in major stores and expanded sales to the US and EU

Speaker

PJ Scott

Co-Founder, Majority
Speaker

Eddie Latham

Co-Founder, Majority
11:50 - 12:20

Meta

How the Metaverse will become THE sales channel for GenZ

12:25 - 12:55

How to use eBay promotions to boost your sales and bring buyers back to your listings

In this session, Bérengère will review tools available to sellers to reach out to previous buyers and followers to drive repeat purchases. With concrete examples from business sellers and tips from her work with sellers like you, the session will help you to plan your strategy and engage with your eBay buyers community

Speaker

Bérengère Chaintreau-Fuchs

eBay Head of Customer Engagement, eBay
12:55 - 14:00

Lunch and Networking

Please take some time to visit the exhibition.

Recharge, gather your thoughts and share experiences.

14:00 - 14:30

Building your marketplace with Mirakl

Mirakl and a household name will explore how opening a marketplace can boost your customer engagement and loyalty driving value and profit

14:35 - 15:05

European Marketplace

Discover how to find success in multiple European countries with this marketplace leader. Learn how to get started and ensure your offers are found

15:10 - 15:40

The ManoMano marketplace

Discover one of the EU's most exciting DIY focused marketplaces. You will learn how their new ManoManoPro programme is engaging trade professionals and how you can target regular businesses buyers on this marketplace

Speaker

Stephanie Buret Cruiziat

UK Country Manager, ManoMano
Speaker

Shelley Boyle

Lead Business Development UK , ManoMano
15:40 - 16:10

Break

Please take some time to visit the exhibition.

Recharge, gather your thoughts and share experiences

16:10 - 16:55

Closing Keynote

Hear from the CEO of a fashion and home marketplace

17:00 - 18:00

Networking Drinks and Close

Insights track

In the Insights Track we will focus on how channel managers can achieve their business goals for growth, profitability, cost management and sales forecasting with retailers sharing their expertise

08:00 - 09:00

Breakfast Briefings

09:00 - 09:15

Welcome, Introduction and Warm-up

09:15 - 10:45

Keynote Session

The past two years have seen more disruption and innovation than ever before with the Pandemic and Brexit both impacting retail in ways that we have never seen before. Join industry giants eBay, B&Q and TikTok to hear how retail has changed and how consumer buying habits have changed

Speaker

Patrick Nommensen

Senior Director of E-Commerce Operations, TikTok
Speaker

Murray Lambell

Vice President & General Manager , eBay UK
10:45 - 11:15

Break

Please take some time to visit the exhibition.

Recharge, gather your thoughts and share experiences

11:15 - 11:45

Managing multiple channels

Hear the story of how Novello was founded. You will discover how Novello balances sales across Shopify and multiple marketplaces such as Amazon, Notonthehighstreet and Yumbles

Speaker

Georgie Janion-Shaw

Co-Founder & CEO , Novello
11:50 - 12:20

How to stand out from the crowd with Promoted Listings

Learn how you can increase your chances of making a sale by getting more views and standing out from the crowd with Promoted Listings, alongside a deep dive into the latest product release; automated campaigns.

Speaker

Rufus Bazley

Head of Seller Success , eBay
Speaker

Ellen Mikals

Senior Product Engagement Manager, eBay
12:25 - 12:55

The Department for International Trade

In this session you will discover the tools and programmes the DIT can offer to assist you to expand internationally. From introductions to Trade Missions, their goal is to provide free support to grow your success from home to abroad

12:55 - 14:00

Lunch and Networking

Please take some time to visit the exhibition.

Recharge, gather your thoughts and share experiences.

14:00 - 14:30

Insights for Growth

In this deep dive into metrics you will learn how channel specific insights can boost your visibility and sales velocity

14:35 - 15:05

Secret Sales Secrets

Discover how Secret Sales enables fashion retailers to attract new customers full-price sales and maintain brand equity through a simple, elegant and sustainable off-price solution that does not impact your full-price strategy

Speaker

Chris Griffin

CEO, Secret Sales
15:10 - 15:40

Why online retail is broken

Why online retail is broken and what the future holds - Discover a new way to attract customers that breaks the traditional mould of online retailing

Speaker

Thomas Vosper

CEO & Co-Founder , aisle 3
15:40 - 16:10

Break

Please take some time to visit the exhibition.

Recharge, gather your thoughts and share experiences

16:10 - 16:55

Closing Keynote

Hear from the CEO of a fashion and home marketplace

17:00 - 18:00

Networking Drinks and Close

Operations track

In the Operations Track learn how to streamline your business with cutting edge services and tools with best practices from retailers covering channel management, carriers and cross border trade

Sponsored by

GFS
08:00 - 09:00

Breakfast Briefings

09:00 - 09:15

Welcome, Introduction and Warm-up

09:15 - 10:45

Keynote Session

The past two years have seen more disruption and innovation than ever before with the Pandemic and Brexit both impacting retail in ways that we have never seen before. Join industry giants eBay, B&Q and TikTok to hear how retail has changed and how consumer buying habits have changed

Speaker

Patrick Nommensen

Senior Director of E-Commerce Operations, TikTok
Speaker

Murray Lambell

Vice President & General Manager , eBay UK
10:45 - 11:15

Break

Please take some time to visit the exhibition.

Recharge, gather your thoughts and share experiences

11:15 - 11:45

Exporting after BREXIT

How can eBay support you to navigate exporting to 105 countries after BREXIT and ever changing situation. Join eBay's Josh Williams and a retailer to discover how eBay fulfilment can assist and how GSP powers international sales.

Speaker

Josh McWilliams

Head of UK Exports , eBay
11:50 - 12:20

How Runrug competes with big brands in a competitive space

Learn how to compete on key channels, including paid & organic marketing, marketplaces (to sell on marketplaces or not to sell on marketplaces...), and socials, to drive a profitable ecommerce business. Customer journey, pre and post-sales experience, branding, content, and knowing your USP are the areas we'll be covering during the session.

Speaker

Paul Walker

Head of Ecommerce & Systems, Runrug
12:25 - 12:55

Carrier management insights

Discover best practice carrier management in an ever changing domestic and international world. Bobbie Ttooulis will share insights with retailer examples that delight customers

Speaker

Bobbie Ttooulis

Group Marketing Director -, GFS
12:55 - 14:00

Lunch and Networking

Please take some time to visit the exhibition.

Recharge, gather your thoughts and share experiences.

14:00 - 14:30

D2C Selling

How to you migrate from traditional retail channels to embrace D2C selling without disrupting your partner retail operations? In this session you'll learn how a brand embraced D2C while maintaining their retail channel

14:35 - 15:05

The utopian retail operation

If you could start from scratch, how would you build your business in a post-Brexit, post-Pandemic world. Three retailers discuss learnings and how they would build their business differently if starting out today. Your opportunity to get your questions answered by our expert panel

Speaker

Julie Briggs

Head of Carriers, Boohoo Group PLC
Speaker

Brad Aspess MBE

Founder, Rarewaves
Speaker

David Brackin

Founder & Managing Director , Stuff U Sell
15:10 - 15:40

Opening your own marketplace

Learn strategies and tactics for opening your own marketplace on your retail website

Speaker

Gabriele Riepsaite-Mutreja

Account Director, Wunderman Thompson Commerce
Speaker

Will Rose

Technology Director , Unbound Group Plc - Owner of HotterShoes
15:40 - 16:10

Break

Please take some time to visit the exhibition.

Recharge, gather your thoughts and share experiences

16:10 - 16:55

Closing Keynote

Hear from the CEO of a fashion and home marketplace

17:00 - 18:00

Networking Drinks and Close

Workshops

The Workshop agenda will be announced in July