Eve is the CEO and General Manager of eBay in the UK. She was promoted to the position in March 2023, having been CMO since December 2020. As Chief Marketing Officer she oversaw high profile campaigns like eBay’s pre-loved fashion partnership with Love Island, a revival of MTV’s iconic Pimp my Ride series, and the introduction of a new brand platform, The eBay Way. Before eBay, Eve spent seven years as Global Brand Director at ASOS where she was responsible for the company’s marketing and customer programmes, alongside creative strategy, content planning, consumer comms and social media output. Prior to that, Eve was Managing Director at Cedar Communications Ltd, producing content for some of the world’s leading brands including British Airways, Tesco, O2, TUI and Nikon.
Charlotte leads global product marketing for Generative AI at Booking.com, with the team recently launching their AI Trip Planner to help travellers better discover and plan their next trip. Charlotte moved to Amsterdam from New Zealand, to join Booking.com. Previously she worked across the financial and FMCG industries in brand and product development.
Mei joined Alibaba Group in 2015 as a key member of the Globalisation team, leading the company’s expansion into international markets. She played a key role in creating Alibaba’s luxury ecommerce platform, collaborating and partnering with top luxury and fashion houses.
With vast knowledge of digital, technology, and retail industries from her previous work at Google and General Electric, Mei supports brands in leveraging Alibaba’s technologies, innovations and beyond. Outside work, she advises and supports SMEs and serves on the boards of various companies.
Mei holds a Bachelor’s degree in Business Management and Finance from Carlos III University of Madrid and is an alumnus of Harvard Business School and HEC Paris.
John gets paid to write daft things on the internet. Some of the poor fools who’ve hired him include innocent smoothies, Great Pottery Throwdown and, uh…the UN? Not sure how that last one happened.
John’s latest victims – sorry, employers – are Surreal: a startup cereal company who hand in 10ft tall resignations, design billboards on MS Paint, and swap their office for IKEA show rooms.
John’s dad doesn’t understand his job, and neither do many other people, but he’s twice gone more viral than a John Lewis Christmas ad, so he must be doing something right. Right?
Allen is a Strategic Partner Consultant at Zalando, helping brands craft bespoke strategies that unlock sales growth, brand engagement, and new user recruitment. With a decade of diverse prior experiences in brand management, digital marketing, and e-Commerce acceleration at Unilever, Shopee, Grab and McCann, Allen brings a unique level of insight to how brands can activate and win on online marketplaces. https://www.linkedin.com/in/allendlyu/
Rosie is an accomplished brand and content specialist with extensive experience in retail, customer insight and CX. Since 2021 she has been heading up the agile brand evolution of UK-based online marketplace OnBuy, recently ranked Europe’s fastest growing eCommerce business in the FT1000, working across all channels to help raise the brand’s public profile and online experience. Prior to OnBuy, Rosie worked across a range of industries from retail to finance, as Head of Brand and Content for insights platform Feefo, helping businesses understand how to leverage their customer feedback as a business intelligence and conversion tool. She also spent several years working in the luxury outdoor sports retail market as part of the Outdoor Cycle Concepts group.
Stephanie is Head of Amazon’s Fashion Marketplace in the UK. She has been at Amazon for over 11 years in a variety of roles spanning Sports, Music and Fashion. Steph has invaluable insights into what it takes to spin the Amazon flywheel, and what selling partners can do to accelerate their growth on Amazon.
As AdTech & Data Partnerships Lead for Ocado Retail, Ben is responsible for managing the tech stack and data partnerships strategy for one of the fastest scaling and most disruptive Retail Media Network’s in the UK. A most recent example of this was in launching a pioneering new approach to retail media for advertisers on the open web, partnering with The Trade Desk to deliver true self-serve capabilities against the world’s largest online only grocery data set.
Prior to joining Ocado Retail, Ben has had the opportunity to develop a number of propositions which leverage AdTech to connect advertisers with their shoppers outside of the retailer’s environment, whether physical or e-comm store. Having spent 5 years at Dunnhumby (part of the Tesco group), Ben has been in the unique position to observe and contribute as retail media evolved in line with the growing prominence of first-party data, something that still fascinates him to this day.
Ian joined Auto Trader in 2017, with over 20 years of experience in the automotive industry. In his current role, he is responsible for leading Auto Trader’s relationships with automotive manufacturers, lenders as well as franchised retailers to ensure value and revenue for them in new and used car sales. Since joining Auto Trader, Ian has also been central to the growth of its new car business and also championing the environmental agenda within the company and externally.
Prior to joining Auto Trader, Ian worked at Volkswagen where he was Director of Sales Operations in the UK. He also spent 16 years at Renault-Nissan where, among other senior management roles, he was Managing Director of Renault Retail Group, responsible for 25 Renault and Nissan dealerships. He also held various international roles in marketing, after-sales and e-business at Renault’s headquarters in Paris. Ian holds a BA (Hons) from Loughborough University in Economics, Politics and French, and an MBA from IMD-Theseus Institute in France
Nicole leads the digital commerce acceleration agenda globally at Barilla across key Omnichannel, PurePlay & eFoodservice customers. She works with 35 countries and over 150 individuals who work with or support eCommerce in their role. With experience spanning global, regional, and local roles she has a special interest in eCommerce strategy development, capabilities, digital shelf measurement, digital media planning and brand ownership.
Ernesto has been leading Sons Marketplaces since June 2023 with special focus on optimisation and consolidation of UK business and driving the international expansion strategy in Germany. He is driven by a genuine passion for innovation, growth, and discovering methods to scale and enhance the efficiency of an organization’s eCommerce business and operations.
Before joining Sons, Ernesto amassed over a decade of experience in the eCommerce sector. With experience working at some of the most important companies in the world, as Amazon, Microsoft, and Google, as well as the establishment of startups in Mexico. You can contact Ernesto at https://www.linkedin.com/in/
Moses Rashid is the Founder and CEO of The Edit LDN – A Premium Global Omnichannel Marketplace for Limited Sneakers, Streetwear, & Collectables, both New & PreLoved.
Having successfully founded and established companies in Digital Advertising & Hospitality, Moses turned his personal passion for ‘hype’ sneakers from a hobby starting in his bedroom in Jan 2020, into a Multi Million Dollar Global Online business, with 4 large retail concessions spaces in Harrods (London), Galleries Lafayette (Doha), Harvey Nichols (Riyadh, and De Bijenkorf (Amsterdam) in just 2 short years.
Along with a Global Partnership with Chicago Bulls, they have garnered celebrity Investment from the likes of PJ Tucker, La La Anthony, Ollie Watkins, Jesse Lingard and Xavier McKinney, and regularly Featured in Forbes, GQ, Esquire, The Times, Hypebeast, & more – Moses & The Edit LDN are an authority in the Limited Sneaker & Streetwear space, globally.
Diego is a beauty industry leader with significant experience in company transformations and business development. He is currently the CEO at KF Beauty, a private equity owned mid-market company based in London, UK. It owns one of the most recognizable make-up brands launched in the last few years (Wunderbrow.com).
Diego is also an advisor for start-ups and active angel investor in the MarTech and Conscious Consumer spaces. He has lived and worked in London, Paris, New York, Sydney, Buenos Aires, and Los Angeles. He holds a Master in Science degree in Media and Communications from the London School of Economics.
Gianfranco has over 20 years experience in CRM and Personalisation.
He has spent the last 4 years leading CRM and Personalisation for Natura & Co. The group comprised the four iconic brands of Aesop, Avon International, Natura and The Body Shop.
Prior to transitioning to his Group role and most recently guiding Avon International’s CRM and Marketing automation strategy, he was at Aesop where he was responsible for Global CRM. Joining Aesop in 2019 he transformed the brand’s capabilities in how they directly engage with customers across their markets and regions. Those capabilities centred on delivering technology, people, and data to support Aesop’s truly unique vision of understanding and serving the customer.
Prior to Aesop, Gianfranco has spent most of his career agency side working with brand as diverse as BMW, adidas, BT, Disney and easyjet to name but a few.
With a first degree in Astrophysics, he enjoys explaining that engaging with customers in a relevant way need not be rocket science! See more about Gianfranco at www.cuzziol.com or https://www.linkedin.com/in/gcuzziol/
Andrew’s role as E-commerce Director encompasses both product sourcing and development as well as marketplace sales management and supporting the sale team’s online accounts, working closely across the wider marketing, finance & logistics teams.
In 2005, as the internet explosion of the early 2000’s was underway, Andrew set up BuyDirect4U as the online trading name for Charles Bentley and forged a successful eBay business, making the company’s first ever DTC sale towards the end of that year. Amazon and other marketplaces soon followed, including internationally, before expanding to other DTC websites such as Tesco, Homebase, Wilko & Next.
To maintain the growth of the e-commerce business, Andrew has been instrumental in building an experienced & knowledgeable Buying Team. A team that continues to successfully bring exciting new products to homes across the UK and into the stores of retail partners.
Hayley Ashton-Keller is the Head of Online Operations for Marks and Spencer. Her role consists of all things related to Dropship both from a program and operational perspective. She also looks after the day to day running of the online customer experience including all post purchase customer communications and help pages along with customer insight and post purchase metrics. In the workplace Hayley is known to “get stuff done” whilst using her positive attitude and tireless energy to encourage others to work hard and succeed whilst having some fun along the way”.
Warren Jonas is a highly accomplished professional, serving as the CEO & Co-Founder of Wild & Stone and the Founder of Jonas Partners. With a wealth of experience in online sales and business scaling, Warren’s expertise has been instrumental in transforming concepts into thriving scaleup ventures.
Wild & Stone (www.wildandstone.com), under Warren’s leadership, is renowned for producing premium Eco-Luxury products distributed globally. Their mission is to eliminate single-use items from households, contributing to a more sustainable future.
Over the past decade, Warren has played a pivotal role in the establishment of more than 8 distinct enterprises. Today, he extends his support to entrepreneurs as a dedicated Business Mentor and Coach, guiding them towards success.
Outside of his professional pursuits, Warren is a dedicated family man who values an active lifestyle
Georgie is the Founder of Novello Products. Novello is a company formed of two parts; ‘brands’ and ‘tech’. On the brands side is a growing portfolio of consumer brands through which unique, personalised products are offered DTC as well as via 3rd party platforms where Novello’s audience is active; Amazon, Notonthehighstreet, Etsy and Yumbles to name a few. The tech side is home to Novello’s systems which are at the core of their own operations and power the brands across sales platforms. Novello experienced exponential growth as a result of the pandemic and is continuing to expand through a growing product range, new distribution channels and expansion outside the UK.
Prior to Novello, Georgie held senior marketing and consulting roles within global media giants, Disney and Hasbro. She had the privilege of growing and nurturing some of the world’s most beloved brands including Disney Princess, Mickey Mouse, Toy Story and Monopoly.
The development of a brand and bringing it to life via creative marketing strategies and compelling products, whilst ensuring the consumer remains at the heart of it, has always been a passion of Georgie’s. She is now relishing the opportunity to draw upon her wealth of experience and bring it to her own start up, Novello.
After leading the digital revolution at Montblanc for eCommerce for 5+ years, Guillaume’s recent move to Rodd & Gunn – leading Menswear retailer from New Zealand – gives him an even wider experience than before. With more than 15 years’ experience in both fast-fashion and luxury sectors – working in four countries and across multiple markets – Guillaume’s skills include digital, eCommerce, on & off marketing, retail and wholesale. This gives him a unique point of view in the creation of 360-degree strategies.
James is Head of CRM at UK-based online marketplace OnBuy, recently ranked Europe’s fastest growing eCommerce business in the FT1000. Bringing a wealth of experience from top retailers including Pets at Home and AO.com, James has been instrumental in developing OnBuy’s customer engagement program and the launch of its recent Cashback initiative, achieving incredible results. Prior to OnBuy, he spent 5 years at The Hut Group, where he controlled CRM across 30 different countries, introducing a rolling subscription based model and achieving 5m downloads from the successful launch of the My Protein app. He’s currently based in Wigan with his wife Rebecca and their first child on the way!
Donna is a Web3 Marketing Director (Co-founder of Web3 Marketing Agency, Kick) who has acquired a huge range of experience in developing and delivering high-growth brand and marketing strategies in web3 space across metaverse platforms, crypto gaming, digital collectible, NFTs and blockchain technology based products.
As a highly experienced Marketing & Digital Director at world-leading brands from Walgreen Boots Alliance to GAME, Toys “R” Us and Debenhams Group, Donna has a long track record of driving globally successful digital, marketing transformation, and growth initiatives. She is also an avid crypto enthusiast and closet sci-fi geek.
Em is a sport mad, creative junky, amateur runner, with two crazy-beautiful-hurricane daughters, one husband, one cat and an addiction to sushi and Masterchef (all versions). She also has over 16 years of PR, partnerships and marketing experience in some of the largest, global pharmaceutical and FMCG companies, working on some of the world’s biggest and most iconic personal care brands, most recently Dove and Rexona (locally known as Sure).
Ross Allsop is undeniably a force to be reckoned with in the world of eCommerce and digital marketing, particularly within the premium fashion industry.
With an impressive track record working alongside renowned brands in luxury footwear, outerwear, watches, and more, Ross has garnered a reputation as a skilled leader in his domain. His portfolio boasts an array of punchy brands that have experienced remarkable success under his guidance. What sets Ross apart is not just his extensive tenure of 10 years in the industry but also his versatility across multiple disciplines, including performance marketing, eCommerce strategies, conversion rate optimisation (CRO), and systems management.
Through this rich amalgamation of expertise from various fields at an advanced level, Ross brings forth a wealth of experience that proves invaluable when conquering new challenges and delivering exceptional results for clients.
Originally from Germany, Fiona has spent the last 10 years living and working in the UK. During this time, she has gained a wealth of experience in the beauty, and fashion industry, working with global brands such as Charlotte Tilbury and Farfetch.
Fiona currently serves as the Influencer Marketing Lead at Wild, where she oversees the global influencer strategy.
ChannelX World is led by Editor-in-Chief, Chris Dawson and for over 15 years has been bringing industry news to marketplace professionals . On a daily basis he works with merchants, retailers and brands to assist them to grow their businesses on marketplace, social and messaging channels.
Ian Jindal is a consultant, publisher and advisor in eCommerce and multichannel retail. Ian cofounded and is Editor in Chief of InternetRetailing, providing insight and research for Europe’s retailers and multichannel retailers – www.internetretailing.net.
To underpin the analysis Ian co-founded RetailX, researching performance in multichannel retail, brands and vendors. In 2015 we launched the UK Top500 ranking of retailers (IRUK) and in 2016 the first performance-based ranking of European’s retailers (IREU) – www.internetretailing.net/iruk and www.internetretailing.net/ireu
Ian’s retail clients include Selfridges, House of Fraser, Marks & Spencer, John Lewis, Asda, Couturelab, Waitrose, De Bijenkorf, Kering, Disney, IKEA, Walgreens Boots Alliance and VF Corporation (Timberland, The North Face, Vans etc). Previously Ian was Group eCommerce Director at Littlewoods Shop Direct, and Head of Online Operations at the BBC. Ian founded the European eCommerce Forum, is an Advisor to eCommerce Europe and authored the UK’s first MSc in Internet Retailing.
Katie is Editor of DeliveryX and a B2B journalist who has covered topics including the last-mile, urban logistics, zero-emission trends and technology, as well as robotic innovations. Katie has also worked as a broadcast journalist for radio stations covering the east coast of Scotland and BBC London. Additionally, she has chaired both in-person and virtual conferences.
James is the founder of start-up The Intelligent Brief, a platform that is helping people spend more time being creative by using technology to remove the time consuming admin tasks involved early in the creative process and provide a platform for exploration, interpretation and alignment of concepts
Prior to this he spent 20 years in the marketing agency world working across disciplines from brand design, digital marketing, to consumer insight, innovation & marketing strategy and web3 technology.
Simon Dyer is the VP of Pre-Sales for EMEA and SEA at Mirakl, since 2019. With over 20 years of experience in the tech and e-commerce sectors, Simon is a recognized expert in driving success through digital marketplaces.
Simon leads Mirakl pre-sales team, collaborating closely with clients and partners to tailor innovative marketplace solutions. Simon’s dedication to excellence and profound market insight make him a key driver of Mirakl’s mission to empower businesses in the digital marketplace era.
Lars Djuvik is a seasoned professional with an extensive journey spanning over 25 years in sales and leadership within the advertising industry. As the Chief Sales Officer (CSO) at Crealytics, Lars has established himself as a reliable revenue leader, a collaborative team builder, and a trusted advisor. His expertise lies in retail media and marketing, where he excels in guiding businesses towards critical growth milestones. Lars is passionate about crafting and implementing effective go-to-market and revenue strategies, particularly focusing on emerging retail media networks and platforms.
In his current role at Crealytics, Lars is a valued member of the Leadership Team, overseeing the global retail media and performance organization, catering to some of the world’s largest retailers, brands, digital marketplaces, and quick-commerce companies. Through his leadership, Lars has successfully cultivated a world-class team that provides dedicated support across various regions, including EMEA, USA, LATAM, and emerging APAC and Middle East retailer opportunities. With a sincere mission at heart, Lars is committed to empowering his team and assisting retailers in utilizing data and technology to foster innovation and enhance profitability within a competitive and dynamic landscape.
Prior to joining Crealytics, Lars made meaningful contributions at Freeosk, Inc., where he served as SVP of Retail Partnerships. His impactful journey also featured pivotal roles at shopkick and Specific Media, showcasing his deep-rooted understanding and expertise in sales leadership. Lars is widely respected for his significant role in propelling retail media, shopper engagement, e-commerce, social media, and digital advertising-focused technology companies beyond growth milestones. Having played a crucial part as an early innovator during the rise of ad networks, Lars brings a unique perspective that allows him to guide retailers as they navigate the ongoing retail media boom with dedication and insight.
Lindsay is one of nature’s disrupters – and is focusing his sights on the busy and noisy Customer Data industry as CRO of imagino. A firm believer that you don’t need ALL the data, you need the RIGHT data, he’s challenging brands to rethink their strategies on how to get actual value from their ever-complex channels and data.
Marketers need to solve issues and take advantage of opportunities today. Agility means responding quickly to the market, to the economy, to trends, to a piece of inspiration! With over 25 years experience in the SaaS Martech space, this is a problem Lindsay is determined to solve.
With an early career in consulting for FTSE 100 leadership teams, Jim discovered Amazon FBA in 2013 and successfully launched, operated and scaled a private label FBA brand from 2013 to 2020 when he joined Thrasio as Head of M&A for Europe. Jim currently holds the role of VP for Europe at GETIDA, the leading Amazon Reimbursements company, where he helps clients recover 1-3% of annual revenues. Jim will lean on his experience as an operator, acquirer and now auditor of Amazon businesses to share some of the biggest profit drivers for brands using Amazon FBA as a sales channel in 2023 and beyond
Tom is CEO and Founder at FordeBaker. Tom was inspired to create the marketplace agency after launching a toy brand onto Amazon in 2016. Successfully expanding that brand across the UK, EU and US made Tom realise that many other brand managers had a desire to accelerate growth through marketplaces but lacked the global experience, expertise and strategic know-how to make it happen.
Those attributes are at the heart of FordeBaker’s offering. Today, Tom leads client strategy and business development for their multi-marketplace service. When not furiously typing away Tom can be found managing his own in-house team of toddlers or getting respite on his bike.
Luke Hilton, a seasoned commerce expert with over 15 years of experience, previously served as the Ecommerce lead for a Woolworths division and as the lead consultant for a commerce-focused systems integrator. In his current role as Marketplacer’s Global VP of Solution Engineering, his team leads pioneering marketplace initiatives with prestigious global brands.
Dex van Hofwegen has a background in (business) economics. He is currently in charge of the EMEA New Business team of ChannelEngine, where we help brands, distributors and retailers connect global e-commerce from Leiden (NL), Dubai, Dublin and Berlin. Before that, Dex has held multiple sales and e-commerce roles in both start-ups and enterprise.
Bertrand Karerangabo is the Chief Strategy Officer at http://Rangle.io. He leads a talented team to partner with global businesses to help them become digital-first innovators through strategy, design, and technology.
Dan started his career in logistics at British Airways, holding a range of positions across operations, account management and pricing optimisation before joining the Auctane Group seven years ago. He built commercial relationships with carriers before focusing on growing UK customers’ product adoption. He then managed the team responsible for acquiring new clients across Northern and Eastern Europe and is now Vice President of Sales, EMEA for Auctane’s Metapack and ShipEngine Brands
Philip has spent more than 30 years in the retail industry helping retailers and brands use technology to provide exceptional customer experiences. His extensive experience in supply chain and category management includes work with some of Europe’s largest consumer companies where he has helped them adapt core systems and transform their businesses to become more agile and customer centric. In his current position Philip leads the European operations at CommerceHub and heads up both Retailer and Brand sales across the region.
Cameron Furmidge, the Head of Insights at Luzern eCommerce, brings over 5 years of eCommerce expertise. His data proficiency and technical know-how enable the synthesis and clear presentation of analytical insights, benefiting both clients and the broader industry. Previously, as a Senior Analyst at Profitero, he enhanced data analysis and visualization using Python and BI software. Cameron excels in bridging customer and business needs, offering actionable, industry-wide insights.
Ray has served retail and industry clients continuously with multiple projects across all aspects of b2b, b2c and d2c in operational and consulting advisory roles. This has included all aspects of retail through planning, sourcing, supply chain and selling; with more recent focus within leveraging multiple channel sales, and optimised fulfilment. Recent clients include the conceptual, layout and design for major FMCG in the drinks sector, EV Network modelling for home delivery food retailer, Omni channel strategy for Alyasra in Kuwait, Fulfilment and logistics programme at major Eire retailer.