eDesk provides a comprehensive customer support helpdesk for eCommerce. eDesk’s AI-powered support center enables online sellers to consolidate query, order and customer data in one, single smart inbox – where they can more effectively and efficiently support customers.
eDesk enables merchants to support customers wherever they sell; on their own webstore, on marketplaces or social channels. eDesk also connects customer messages from email, live chat, marketplace tickets and voice – all with that customer’s full order history.
With eDesk, merchants can reduce the chaos associated with selling and managing customers across multiple channels, so they can free up time and scale their business profitably.